FAQ
Some Of Our Most Common Queries
We are always delighted to answer any queries or questions , we have compiled a list of some of our most asked questions
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We are always delighted to answer any queries or questions , we have compiled a list of some of our most asked questions
You will receive an email post order containing your unique order number.
Most orders are dispatched within 24 hours. Engraved items may require additional time, and orders containing items from both of our stores may take up to five working days to dispatch. Delivery within Ireland typically takes 1-3 working days after dispatch. During peak periods, processing and delivery times may be slightly longer. If you require faster dispatch, please contact us and we will do our best to accommodate.
Please take care when placing your postal address in our system , however if you have made a mistake please contact us swiftly and we will amend if possible.
Yes we ship all over the world!
We have a 14 day return policy on all sales. We offer exchange/gift card on in store items and refund on all online purchases. This does not affect your Consumer Rights. For all details check out our full online returns policy
Our stores do get very busy, but sometimes we can fit in a walk-in appointment. We always recommend booking ahead of time to not miss out.